Our Support Center

We love answering questions from our clients. Utilize our resources below, and feel free to contact us directly to speak to our expert customer service team. 

Frequently asked questions

How often should I have my septic tank pumped?

You should have your septic tank pumped at least once every 3 to 4 years.

What are the symptoms of a septic system back-up?

The symptoms of a septic tank back-up are as follows: 1. The toilet will flush slowly 2. There may be a water back-up or overflow. 3. You may smell and observe sewer gas in the home. 4. You might hear a "gurgling" sound coming from your toilet.

What is the easiest way to locate the septic tank for my home?

The easiest way to locate the septic tank in your home is to contact your local health department, and request the site plans for your home.

What preventative measures can I take to protect my septic system?

To extend the life of your septic tank system, we make the following recommendations: 1. Get your septic system pumped once per year. 2. Avoid flushing paper towels or baby wipes down your toilet. 3. Keep accurate and detailed system maintenance records over the life of your system. 4. Make sure that no other water sources, such as roof drains and sump pumps, are draining into your leach field.


Live Chat Support